INFORMATION COLLECTION AND USE
hamamall.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy.
We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates.
Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.
We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential,
DO NOT share this information with anyone. If you elect to receive our special promotions, your contact information will be used for the delivery of these items.
We allow third-party companies to collect non-personally identifiable information when customers visit our site.
These companies typically use a cookie or web beacon to collect this information in order to provide advertisements likely to be of interest to you.
Our site does not respond to “Do Not Track” signals or mechanisms.
REGISTRATION AND ORDERING
In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information,
which includes your name, e-mail address, telephone number. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites,
and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
COOKIES AND OTHER TECHNOLOGY
Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies.
THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”
Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.
We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf.
These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount).
Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased.
Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer's personal information collected by us.
As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address,
Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.
(An IP address may indicate the location of your computer on the Internet.)
CHILDRENWe respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13.
If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
INFORMATION USE AND DISCLOSUREInternal Use. We use your personal information to process your order and provide you with customer service.
We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts
(including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described,
we may share your information with affiliates under bee-and-you.com, Inc.’s control.
Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us.
We may send you a service-related announcement on the rare occasions when it is necessary. Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; to request us
to notify you of new brands, new product styles, or product sizes; to sign up for email newsletters and special offers.
If you submit your email address, we use it to deliver the information to you.
External Use. We want to provide you with excellent service and to offer you a great selection.
We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under bee-and-you.com, Inc.’s control, except that:
As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf.
When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information.
We partner with third parties to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party.
In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers.
When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.
We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law.
We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Conditions of Use or other agreements, or to protect ourselves or others.
For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.
We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business.
However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets.
We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date)
with third parties such as advertising partners. This information does not directly personally identify you or any user.
We may publicly disclose the name, city, and state of the contest and sweepstakes winners.
DATA SECURITYThe Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for
all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities.
Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally,
we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site,
you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions.
When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information),
we will enter it into our database through SSL encryption. Another example involves faxes. If you fax something to us,
we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information.
There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information),
and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it
(3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return.
We will respond quickly with instructions for how to return items from your order.